Privacy Policy

We collect personal data that users voluntarily provide when interacting with our website or completing a purchase. This information may include identifying details such as your full name, email address, phone number, billing and shipping addresses, and other identifiers used for account or order management. In addition to this, we may gather data related to how you use our site, including browsing behavior, page interactions, and general activity within the platform.

When transactions are made, we also process commercial and payment-related information. This can include details about the products you purchase, order history, and necessary financial data such as credit or debit card information, which is handled securely through authorized payment processors. We may also collect approximate geographic data to better understand user regions and improve service delivery, logistics, and personalization.

Our website uses cookies and similar tracking technologies to improve functionality and enhance user experience. These tools allow the platform to remember user preferences, maintain shopping cart contents, and reduce the need for repeated logins. Some cookies are essential for the operation of the site, while others are provided by external partners for advertising and analytical purposes. Users are able to manage or disable cookies through their browser settings if they choose, although doing so may affect certain features of the site. Mobile phone numbers are not shared with third parties or affiliates for marketing use.

We retain personal information only for as long as it is necessary to fulfill the purposes for which it was collected. Data connected to website usage, such as browsing activity and online identifiers, may be stored for an extended period before being anonymized or removed, depending on internal retention practices. Information related to orders, including contact details and payment records, is retained for as long as needed to complete transactions, comply with legal obligations, and support customer service, and may continue to be stored in anonymized form after its active use period has ended.

Customer service communications, including inquiries and feedback, are stored to help resolve issues and improve support quality. Similarly, promotional subscription data, such as email addresses and contact preferences, is kept until a user chooses to unsubscribe or requests deletion. Records of opt-out requests are maintained to ensure that users are not contacted again in the future unless they choose to re-engage. Reviews, surveys, and other forms of feedback may also be retained for extended periods to help improve products and overall service experience.

We may process personal data for several operational and business-related purposes. These include fulfilling orders, processing payments, managing website functionality, analyzing user behavior, improving services, conducting marketing activities, preventing fraudulent actions, complying with legal obligations, and providing customer support. Data may also be used to evaluate performance trends, conduct research, and support advertising strategies that are relevant to user interests.

Certain categories of personal information may be shared with trusted service providers who assist in operating the business. These may include logistics companies, payment processors, marketing platforms, analytics providers, compliance tools, and cloud-based infrastructure services. Some data may also be shared with advertising partners and data analysis networks in order to support marketing campaigns and improve service personalization. Each category of data is only shared to the extent necessary for the service being performed.

Our online store is hosted through a third-party commerce platform, which supports product display, checkout functionality, and order processing. This platform may also collect and process user data independently for purposes such as analytics, security monitoring, and advertising optimization. Information shared with the platform may be transmitted to service providers located in different regions, depending on operational needs. Users should be aware that third-party providers maintain their own privacy practices, which govern how they handle data within their systems.